Use The Incoming Basic Keyword Trigger Node In Workflows

The Incoming Basic Keyword trigger node begins a workflow when a contact texts a specified basic keyword from a mobile device.

About this task

To use the Incoming Basic Keyword trigger node:

Procedure

  1. Create a new workflow or edit an existing workflow.
    To create a new workflow, go to Automation > Workflows and click Create New Workflow.
    Note: If you created a new workflow, make sure you name it by clicking the pencil icon above the Node Palette.
  2. Drag the Incoming Basic Keyword trigger node on to the workflow canvas.
  3. Click the following text in the Incoming Basic Keyword trigger node: a basic SMS keyword.
  4. Select a keyword.
  5. Click Done.