Schedule A Delivery Of An SMS or MMS Message

About this task

To schedule a delivery of an SMS or MMS message:

Procedure

  1. Go to Messages > All Messages.
  2. Click on SMS.
  3. Click on the name of the SMS or MMS message you want to send.

    The SMS Message page opens.

  4. Under Schedule Delivery:
    1. Select the Regular radio button.
    2. Click Schedule.

    The Schedule SMS Message page opens.

  5. In the Select Recipients section, click the checkbox next to the name of subscription based SMS keyword(s) you want to send to.
    The application ensures that contacts will only receive a single version of an SMS or MMS message, even if they are on more than one keyword.

    For more information on subscription based keywords, see SMS Subscription Keywords.

  6. Optional: To map a product to a product placeholder for this SMS or MMS delivery:
    1. Click Show Advanced Options.
    2. Under Set Delivery-specific Products, click Add Placeholder.
    3. Enter the placeholder you use in your product tag(s) in the Product Placeholder box.

      Only enter one placeholder here. If you need to map multiple placeholders, complete this set of steps multiple times.

    4. Enter the product ID for the product you want to use for the related product tags in the Delivery Specific Product ID box.
  7. Optional: To further limit which subscribers will receive the message:
    1. Under Eligible Recipients, click either the Segments, Keywords, or Lists tab.

      You should select the tab the corresponds to the category you want to use to filter contacts.

    2. Select the boxes for the segments, lists, or keywords you want to receive the SMS or MMS.

      When you do this, only contacts who are both part of the group(s) you selected and subscribe to the selected SMS keyword(s) will receive this message. Contacts who subscribe to the keyword but are not part of the Eligible Recipients groups will not receive the SMS or MMS.

  8. Optional: To exclude subscribers from receiving the message:
    1. Under Ineligible Recipients, click either the Segments, Keywords, or Lists tab.

      You should select the tab the corresponds to the category you want to use to filter contacts.

    2. Select the boxes for the segments, lists, or keywords you want to exclude from receiving the SMS od MMS.

      When you do this, any contacts who are both part of the group(s) you selected will not receive this message even if they subscribe the indicated SMS keywords.

  9. In the Delivery Scheduling section, select when to send the SMS or MMS message. You can select:
    • Send message now
    • Send at a specific time
  10. If you selected Send at a specific time: Use the date and time picker to select the date and time you want to send the SMS or MMS.
  11. Click Schedule Delivery