Configure Salesforce Commerce Cloud Connector Recommendations Module

You can use the Salesforce Commerce Cloud Connector to configure recommendations that can be used in Bronto messages or as content tags.

About this task

You will use this module to select recommendations that have already been created in Salesforce Commerce Cloud. The recommendations available here are not Bronto Recommendations.

When selected on the Messages tab, a recommendation will supplySalesforce Commerce Cloud product data for messages or content tags based on the results of the recommendation selected. You will need to add the appropriate API tags to the message in order to pull the recommendations in.

Procedure

  1. Go to Settings > Integrations > Connector.
  2. Locate the connector you want to work with and click its Edit link.
  3. Click Recommendations.
  4. Set Enable Connection to Yes.
  5. Click Save Changes.
  6. To set the import schedule:
    1. Select how often you want imports to run from the Frequency list.

      By default, imports are run in 1,000 record batches, so the frequency also determines the maximum number of records Bronto will attempt to import in a day. For example, if you set Frequency to Daily, the maximum number of record imports in a day will be 1,000. Inversely, if you set Frequency to once every hour, the maximum number of imports is 24,000 per day.

    2. Optional: If you selected Minute Intervals, select a number of minutes from the Import Every list.

      For example, if you select 30, imports will run every 30 minutes. We recommend 1 minute for the initial sync, and 15 minutes after that.

    3. Set a Start Time.
    4. Set an End Time.

      If you selected daily, you will not see an option to set an End Time.

    5. In the Days section, select which days of the week you want imports to run.

      If a day box has a check mark, the import will run on this day at the interval frequency you set.

  7. Click Create New and select Recommendation for Salesforce Commerce Cloud Message to build a message recommendation.
    1. Enter a name for the recommendation in the Name box.
    2. Select the minimum number of items the recommendation needs to include from the Number of Items list.
    3. If you want to ensure specific products are always included as part of this recommendation:
      1. Click the Prioritized Products Select button.
      2. Click on the products you want to always include. If you want to remove a product you already selected, click on it again.
      3. Click Confirm.
    4. Select the Salesforce Commerce Cloud recommendation you want to use to supply products from the Primary Type list.
    5. Select the Salesforce Commerce Cloud recommendation you want to use to supply additional products from the Secondary Type list.This list is only used when the Primary Type and Prioritized Products do not yield enough results for a message.
    6. Select one of the default Salesforce Commerce Cloud recommendations from the Fallback Sorting Rule list. This will supply products if all of the other sources of product recommendations have not returned the minimum Number of Items.
    7. If you want to ensure specific products are always excluded from this recommendation:
      1. Click the Excluded Products Select button.
      2. Click on the products you want to always exclude. If you want to remove a product you already selected, click on it again.
      3. Click Confirm.
    8. Enter the Salesforce Commerce Cloud image type you want to import and use as the Bronto image in the Image View Type box.
    9. Click Save.
  8. Click Create New and select Recommendation for Bronto Content Tag to build a content tag recommendation.
    1. Enter a name for the recommendation in the Name box.
    2. Select the minimum number of items the recommendation needs to include from the Number of Items list.
    3. If you want to ensure specific products are always included as part of this recommendation:
      1. Click the Prioritized Products Select button.
      2. Click on the products you want to always include. If you want to remove a product you already selected, click on it again.
      3. Click Confirm.
    4. Select the Salesforce Commerce Cloud recommendation you want to use to supply products from the Primary Type list.
    5. Select the Salesforce Commerce Cloud recommendation you want to use to supply additional products from the Secondary Type list.

      This list in only used when the Primary Type and Prioritized Products do not yield enough results for a message.

    6. Select one of the default Salesforce Commerce Cloud recommendations from the Fallback Sorting Rule list. This will supply products if all of the other sources of product recommendations have not returned the minimum Number of Items.
    7. If you want to ensure specific products are always excluded from this recommendation:
      1. Click the Excluded Products Select button.
      2. Click on the products you want to always exclude. If you want to remove a product you already selected, click on it again.
      3. Click Confirm.
    8. Enter the Salesforce Commerce Cloud image type you want to import and use as the Bronto image in the Image View Type box.
    9. Provide the HTML code to be used as a design template for the product recommendations in the content tag in the Template box.
    10. Select the Bronto content tag to use the recommendation in from the Content tag list. You can create a new content tag by selecting Create New Content Tag in Bronto, entering a Name for the content tag, then clicking Create New Content Tag.
    11. Click Save.
  9. Repeat steps 6 and/or 7, as necessary, to create more recommendations.
  10. When you have finished configuring your recommendations, click Save Changes.