Use The Contact Field Updated Trigger Node In Workflows

The Contact Field Updated trigger node begins a workflow when a specific field value is updated and compared to a value you choose.

About this task

Contact Field Updated Trigger Node

To use the Contact Field Updated trigger node:

Procedure

  1. Create a new workflow or edit an existing workflow.
    To create a new workflow, go to Automation > Workflows and click Create New Workflow.
    Note: If you created a new workflow, make sure you name it by clicking the pencil icon above the Node Palette.
  2. Drag the Contact Field Updated trigger node on to the workflow canvas.
  3. Click the following text in the Contact Field Updated trigger node: a contact field.
  4. In the pop-up window, click on the name of the field that when updated and compared to a specific value, will trigger the workflow.

    The custom fields you have created in your account are shown by default. Click the Show Default Fields radio button to select the default fields in your account. You can select the following default fields:

    • Average Order Value
    • Created
    • Email
    • Email Preference
    • Facebook User ID
    • First Order Date
    • Last Click Date
    • Last Delivery Date
    • Last Modified
    • Last Open Date
    • Last Order Date
    • Last Order Revenue
    • Mobile Browser
    • Mobile Email Client
    • Mobile Number
    • Operating System
    • Primary Browser
    • Primary Email Client
    • Source
    • Total Orders
    • Total Revenue
    • Twitter User ID
  5. Click Select.
  6. Click the following text in the Contact Field Updated trigger node: is equal to.
  7. From the pull-down menu, choose how you want to compare the value contained in the field with value you specify.

    The operators you can choose in the field comparison pull-down menu change depending on the type of data stored in the field you selected. For example, if you choose a field that stores dates, then the field comparison menu will contain operators that are relevant for comparing dates.

  8. Click Done.
  9. Click the following text in the Contact Field Updated trigger node: a new value.
  10. Specify a value that the updated value in the field will be compared against to trigger the workflow.

    The allowed values will differ depending on the type of field you choose.