Use The Contest Filter Node In Workflows

The Contest filter node filters a workflow in a contest-related manner. For example, the first X contacts get sent down the NO path, the next Y contacts go down the YES path, and all others go down the NO path.

About this task

Contest Filter Node

To use the Contest filter node:

Procedure

  1. Create a new workflow or edit an existing workflow.
    To create a new workflow, go to Automation > Workflows and click Create New Workflow.
    Note: If you created a new workflow, make sure you name it by clicking the pencil icon above the Node Palette.
  2. Drag the Contest filter node on to the workflow canvas.
  3. Click the following text in the Contest filter node: 100.
  4. Specify the first X number of contacts (aka the threshold count) who will be sent down the NO path when they reach this node in a workflow.
  5. Click Done
  6. Click the following text in the Contest filter node: 10.
  7. Specify the next X number of contacts (aka the threshold count) who will be sent down the YES path when they reach this node in a workflow.
  8. Click Done.