Use The Remove From SMS Keyword Action Node In Workflows

The Remove From SMS Keyword action node removes a contact from the keyword associated with the workflow.

About this task

This action node can only be used with workflows that start with the Initial Incoming SMS With Keyword trigger node, but it cannot be connected directly to this node. When activated, the Remove From SMS Keyword action node will remove a contact from the keyword you specified in the trigger node. This allows you to update SMS keyword subscriptions "on the fly" based on a contacts reaction to SMS messaging.

Remove SMS Keyword Action Node

For more information on setting up the SMS integration and creating keywords, see SMS Compliance.

To use:

Procedure

  1. Create a new workflow or edit an existing workflow.
    To create a new workflow, go to Automation > Workflows and click Create New Workflow.
    Note: If you created a new workflow, make sure you name it by clicking the pencil icon above the Node Palette.
  2. Drag the Initial Incoming SMS With Keyword trigger node on to the workflow canvas.
  3. Add other nodes to the canvas as necessary.
  4. Drag the Remove From SMS Keyword node on to the workflow canvas and connect it to another filter or action node in the workflow.