Use The Change Contact Status Action Node In Workflows

The Change Contact Status action node updates a contact's status to Unsubscribed or Unconfirmed.

About this task

This node can be especially useful in workflows used for list hygiene.

Change Contact Status Action Node

Contacts with a status of Unsubscribed cannot be sent marketing messages. Contacts with a status of Unconfirmed have not yet agreed to receive marketing emails from you. For more information on the different types of contact status, see Contact Status.

To use the Change Contact Status action node:


  1. Create a new workflow or edit an existing workflow.
    To create a new workflow, go to Automation > Workflows and click Create New Workflow.
    Note: If you created a new workflow, make sure you name it by clicking the pencil icon above the Node Palette.
  2. Drag the Change Contact Status node on to the workflow canvas.
  3. If you want your contacts to have the status unconfirmed, click unsubscribed and update the default contact status for the action node.