View A Report For A Specific Delivery Made Via A Workflow

About this task

When viewing a workflow report, you can view a report for a specific delivery made via the workflow.

To view a report for a specific delivery made using a workflow:

Procedure

  1. Click the button next to the Showing Metrics For label:
    View Specific Delivery For A Message
  2. Optional: By default, transactional, single contact, and skipped deliveries are not shown in the table. If the delivery you are looking is one of these types, you can click Show Transactional and Single Contact Deliveries or Show Skipped Deliveries to include those types of deliveries in the table.
    The Single Contact email delivery type represents emails deliveries that were sent to only a single contact. Email deliveries sent via workflows are always marked as Single Contact, but this delivery type also includes email deliveries manually sent to a single contact or sent to a single contact via the API.
  3. Click on the name of the message used in the delivery you want to view metrics for.