Set Product Tag Placeholder Defaults WYSIWYG Editor

If you add a product tag that uses an arbitrary placeholder, you need to map the placeholder to a Product ID. In the WYSIWYG editor, you can map the placeholder to a default product using the Set Product Defaults button.

About this task

After you map the placeholders in product tags, the product tag is replaced with the product data that matches the field defined in the tag when the message is sent. When you map a default product to a product placeholder, this product is used every time this message is sent, unless you specify a different product placeholder mapping at the time you schedule the message.

Note: If your product placeholder is a contact or API message field, you do not need to map the placeholder.

To set product placeholder defaults:

Procedure

  1. Click on Set Product Defaults.

    If you have already added product tags to your message, the placeholders for the tags are displayed.

  2. Find the placeholder you want to map and enter the Product ID you want to map the placeholder to in the Default Product ID box.
  3. Repeat steps 2, as necessary, to set any additional placeholder defaults.
  4. If you do not see the placeholder you want to map:
    1. Click on Add Placeholder.
    2. Enter just the product placeholder text in the Product Placeholder box.
    3. Enter the Product ID you want to map the placeholder to in the Default Product ID box.
  5. Click Save Changes when you have set all of your defaults.