Map Product Placeholders When You Schedule A Message

If you use an arbitrary placeholder in a product tag, you need to map the placeholder to a Product ID. You map placeholders when you schedule a regular, test, or A/B split message.

About this task

After you map the placeholders in product tags, the product tag is replaced with the product data that matches the field defined in the tag when the message is sent. This task explains how to map the placeholder when you schedule a regular, test, or A/B Split delivery of the message. The mapping is not stored for future deliveries. Instead, you will need to map the placeholder for each message delivery you use product data in.
Note: If your product placeholder is a contact or API message field, you do not need to map the placeholder.

If you wish to map default placeholders that will be saved, see Set Product Defaults in the message editor or Set Product Tag Placeholder Defaults WYSIWYG Editor.

To map product placeholders used in product tags when you schedule a message:

Procedure

  1. When scheduling a message, click Show Advanced Options and scroll down to the Set Delivery Specific Products section.
  2. Optional: If you are scheduling an A/B split message, select the split group you want to map from the drop-down.
  3. Enter the Product ID for the product you want to use in the Delivery Specific Product ID box.

    Make sure the Product ID you enter is an exact match for one of your Product IDs. Product IDs are case sensitive.

  4. Repeat step 3 until your have mapped all of the product placeholders in the message to Product IDs.

    Each placeholder only needs to be mapped once per message delivery.

  5. Optional: If you are scheduling an A/B split message, select the next split group you want to map from the drop-down and repeat step 3 until your have mapped all of the product placeholders in the message to Product IDs.

    If you are splitting on message content, the name of each message is included in the drop-down list.

  6. Finish the rest of the steps you need to complete in order to schedule your message.
    When the message is sent, your product tags will be replaced by product data.