Specify Sender Options For An Email

You must specify sender options when you schedule a message.

About this task

These options include:

  • From Name: Also called an alias, this is the name that appears to the recipient of the email message.
  • From Address: The email address that your email message will appear from.
  • Reply-To Address: The address that the application will forward email replies to.
  • Sender Authentication: Signs your email message with DomainKeys/DKIM.
  • Reply Tracking: Stores a copy of all email replies to your email messages on the Email Replies page.

You can specify these options for every email you schedule or configure default sender options that will be used each time your account sends an email. For more information see Configure Default Sender Options. When you configure default options, they can be overridden for any individual send by setting different options when you schedule the message.

The From Name, From Email Address, and Reply-To Address text boxes support the use of field tags, special tags, and content tags. For more information on these tags see either Message Tags or Content Tags.

Warning: Bad From Email addresses will be treated as a soft-bounces and you will still be charged for an email. It is up to you to make sure that if you are using special tags, field tags, or content tags in the from address, that they are replaced with valid email addresses. For more information on bounces, see Email Bounce.

Enable Sender Authentication: Checking the Enable Sender Authentication box will sign your email message with DomainKeys/DKIM. DomainKeys is an authentication technology, developed by Yahoo, that works by creating a digital signature of the contents of an email. This digital signature is verified by the receiving mail server to ensure that it is not forged. DKIM is a variant of DomainKeys and is also supported by the application. To enable DomainKeys, you must enable Sender Authentication when scheduling an email message to be sent. Both DomainKeys and DKIM can optimize your email message delivery to Hotmail, MSN, and Yahoo! email addresses.

Enable Reply Tracking: Enabling Reply Tracking will store a copy of all email replies to your email messages on the Email Replies page. You may find this option convenient if you need someone other than the email address in the From line to read email replies, or simply want the application to store email replies. You will notice that when you enable reply tracking, the from address will change. In order for Reply Tracking to function, the domain of the from address needs to be the same as the originating mail server. This change also allows the SenderID framework, which provides additional sender verification, to be fully enabled. If you would like to have maximum sender verification, then Reply Tracking should be enabled.

Tip: For more information on the Email Replies page, see Email Replies.