View SMS Delivery Report Delivery Information

About this task

In the Delivery Reports Information section on SMS delivery report, you can view the following information about the SMS delivery:

  • Delivery Type: The type of delivery made. The delivery type can be:
    • Bulk: Were sent in bulk and includes normal deliveries and split deliveries.
    • Test: Were sent with a test status.
    • Workflow: Were sent automatically via a workflow
    • Transaction: Were sent with a transactional status.
  • Scheduled Sending Time: Time the SMS delivery was scheduled to be sent.
  • Delivery Status: Status of the delivery. Each status is described below:
    • Sent: Represents SMS deliveries that have been successfully sent.
    • Sending: Represents SMS deliveries that are in the process of being sent.
    • Skipped: Represents deliveries that have been canceled or were attempting to send emails in excess of your email allocation.
    • Unsent: Represents deliveries that were not sent.
    • Archived: Represents deliveries that were archived.
  • Keywords: Keywords the SMS delivery was sent to.
  • Eligible Lists/Segments: The lists and segments of contacts that received the message if they were subscribed to the indicated keyword.
  • Ineligible Lists/Segments: The lists and segments of contacts who did not receive the message, even if they were subscribed to the indicated keyword.
  • Message: The SMS message used in the SMS delivery.

To view delivery information on an SMS delivery report:

Procedure

  1. Go to Messages > Deliveries.
  2. Click SMS.
  3. Click the report icon in row associated with an SMS delivery.