View A Report For A Specific Delivery Added To A Delivery Group

About this task

When viewing a delivery group report, you can drill down and view a report for a specific delivery added to the delivery group.

Warning: The deliveries count shown next to the All Time Deliveries button includes temporary deliveries, skipped deliveries, and deliveries restricted by user permissions. Because of this, the number of deliveries shown in the table when you actually pick the deliveries maybe less than the number shown on the button. The reason for this is you are unable to pick, and thus view a report for skipped and temporary deliveries (because they never got sent and thus have no data associated with them). For deliveries restricted by user permissions, we don't allow users to view reports for deliveries they have not been given access to view.

To view a report for a specific delivery added to a delivery group:

Tip: For more information on setting up user permissions, see User Permissions.

Procedure

  1. Navigate to a report for a delivery group.
  2. Click the button next to the Showing Metrics For label.
    View Specific Delivery For A Message
  3. Optional: By default, transactional and single contact deliveries are not shown in the table. If the delivery you are looking for is one of these types, you can click Show Transactional and Single Contact Deliveries to include those types of deliveries in the table.
    Tip: The Single Contact email delivery type represents emails deliveries that were sent to only a single contact. Email deliveries sent via workflows are always marked as Single Contact, but this delivery type also includes email deliveries manually sent to a single contact or sent to a single contact via the API.
  4. Click on the name of the message used in the delivery you want to view metrics for.