View An Email Report

Email message reports provide you with data about the performance of an email message.

About this task

For more information on email message reports, see Message Reports (Legacy).

To view a report for an email message:

Procedure

  1. Go to Messages > All Messages.
  2. Click on the name of an email message.
  3. Click View Full Message Report.
    Viewing A Report For A Message

    The Message Report is displayed.

    Message Report
  4. Click a tab at the top of the report to view the different sections of the report.
    For example, click Deliverability to view the detailed deliverability metrics. For more information about report sections, see Report Sections (Legacy Reports).
  5. To filter the report by a date range:
    1. Click the calendar icon.

      The calendar icon is to the right of the last report section tab.

      Filter Report Calendar
    2. Select a date filter from the list of available filters.

      If a filter has an arrow to the left of it, clicking on the filter drops down a list of additional choices.

      When you filter a report by a date range, report metrics in gray bars and graphs may vary from the metrics in report grids because these datasets are collected differently. Metrics provided in bars and graphs are based on the event date. Metrics provided in report grids, like the grid on the Clicks tab, are based on the delivery date.

    3. To use a custom date range, click Custom and add a start and an end date in the date boxes.
      Custom Filter Report Calendar
    4. To remove the filter, click the calendar icon and then click on All Time.
  6. To refine the metrics that are displayed to a single delivery of the message:
    1. Click the value shown next to Show Metrics For:.
    2. Click on the relevant delivery in the list of deliveries.
      The delivery report for that delivery is displayed. For more information about delivery reports, see Delivery Reports (Legacy).

What to do next

You can also: