View A Delivery Report

Delivery reports provide you with data about the performance of a delivery.

About this task

Each tab at the top of a delivery report provides a different set of metrics:

Overview displays the overview page. For more information about Overview metrics, see Report: Overview Metrics (Legacy).
Deliverability display deliverability metrics for the message. For more information about Deliverability metrics, see Report Deliverability Metrics (Legacy).
Opens displays the metrics related to message opens. For more information about Detailed Open metrics, see Report: Open Metrics (Legacy).
Clicks displays detailed information about the metrics related to message clicks. For more information about Detailed Click metrics, see Report: Click Metrics (Legacy).
Conversions displays detailed information about the metrics related to message conversions. For more information about Detailed Conversion metrics, see Report: Conversion Metrics (Legacy).
Sharing displays detailed information about the metrics related to shares. For more information about Detailed Sharing metrics, see Report: Sharing Metrics (legacy).
Profiler allows you to view Delivery, Message, and Delivery Group Metrics (Sent, Opened, Clicked, Converted, Bounced) broken down by contact attributes. For more information about Profiler, see Report Profiler.

For more information on delivery reports, see Delivery Reports (Legacy).

To view a report for a delivery:

Go to Messages > Deliveries.
Click on the report icon associated with a delivery.
Click a tab at the top of the report to view the different sections of the report.
For example, click Deliverability to view the detailed deliverability metrics. For more information about report sections, see Report Sections (Legacy Reports).
To filter the report by a date range:
1. Click the calendar icon.
  The calendar icon is to the right of the last report section tab.
2. Select a date filter from the list of available filters.
  If a filter has an arrow to the left of it, clicking on the filter drops down a list of additional choices.
  
  When you filter a report by a date range, report metrics in gray bars and graphs may vary from the metrics in report grids because these datasets are collected differently. Metrics provided in bars and graphs are based on the event date. Metrics provided in report grids, like the grid on the Clicks tab, are based on the delivery date.
3. To use a custom date range, click Custom and add a start and an end date in the date boxes.
4. To remove the filter, click the calendar icon and then click on All Time.

You can also: