Set Message Composition And Delivery Permissions For A User

About this task

To set the message composition and delivery permissions for a user:


  1. Go to Settings > Account Information > Users.
  2. Click a user's name.
  3. Click Edit Permissions.
  4. Click Messages.
  5. Your can choose the following options by checking the corresponding boxes:
    • The ability to create new messages
    • The ability to delete messages
    • Checking the Use of a basic editor rather than the full What-you-see-is-what-you-get (WYSIWYG) editor box will only allow the user to have access to the basic WYSIWYG editor used in composing messages. The Basic WYSIWYG editor is a stripped down version of the regular WYSIWYG editor that only contains the basic buttons.
    • Checking the The ability to override Email Frequency Cap settings box allows the user to send messages in excess of the restrictions put in place by contact frequency caps.
      Tip: For more information on email frequency caps, see Set Email Frequency Caps For Your Account.
  6. Click Save.