Automatically Delete Automated Email Replies

You can configure your account to delete auto replies.

About this task

In the Automated Replies section, you can enable a setting to automatically delete any email replies that are determined to be automated vacation replies. The application classifies any email containing the text "autoreply" in the subject line as an automated vacation reply. We also examine the headers used in email replies to determine if they are automated replies.

Tip: We recommend that you test out replying to some of the emails you send after enabling this feature to ensure that normal replies are not accidentally getting classified as automated vacation replies.

To enable automatic deleting of automated email replies:

Procedure

  1. Go to Settings > Platform Settings > Reply Tracking.
  2. In the Automated Replies section, check the Delete automated (vacation) replies box.
    Automated Replies Section
  3. Click Save.