Set Up Notifications When A Delivery Is Skipped

You can set up notifications in the application that notify you when a delivery is skipped.

About this task

When a delivery is skipped, the following will happen:

Skipped Delivery Notification Setting
  • An in application alert will be shown to the user who scheduled the delivery.
  • An email containing information on the skipped delivery will be sent to the email address associated with the user who scheduled the delivery, and the emergency contact email address.
    Tip: For more information on setting up an emergency contact email address, see Add An Emergency Contact Email Address.

A delivery may be skipped for any of the following reasons:

  • The delivery email delivery was scheduled to go to zero recipients.
  • There are no more emails left in your email allocation.
  • There were authentication issues with the social network (applies to Twitter and Facebook posts).

To set up notifications for skipped deliveries:


  1. Go to Settings > Account Information > General.
  2. Scroll down to the Skipped Delivery Notification section.
  3. Check the Send email notification about skipped deliveries box.
  4. Click Save.