Set Up Messages Shown To Contacts When A Webform Is Submitted

About this task

In the Messages To User section, you can specify content shown to contacts if a webform is successfully submitted, canceled, or if an error occurs. If you specified a Thank-You page to be displayed when a webform is successfully submitted, then that will be used as the success message.

webform Settings Message To User Section
Tip: Depending on the Thank You page you choose in the Webform Submission Settings section, the content you add to the Success Message text box may or may not appear when the contact successfully submits the webform. If the Thank You page you select contains the %%!success%% special tag, the content added in the Success Message text box will be shown. For information on how to use the %%!success%% special tag with webforms, see Display The Success Message When Content Added To Webforms.
Note: The error message you add to the Error Message text box will always be shown in the event of an error, even if you use chose Send them to the following URL in the Webform Submission Settings.
Note: Available on: All webforms.

To setup messages shown after a webform is submitted:

Procedure

  1. Create a new, or edit an existing, webform.
  2. Click Form Settings on the top right of the page From Settings Button.
  3. Go to the Message To User section. From here, you can add three types of messages:
    • Success Message: If no Thank You page has been chosen to be displayed, this message will appear if the webform has been successfully submitted.
    • Cancel Message: If a contact cancels the submission of a webform, this message will be displayed.
    • Error Message: If an error occurs with the submission of a webform, this message will, be displayed.
  4. Click Done.