Choose A Default SMS Keyword To Subscribe A Contact To Upon Webform Submission

The SMS Settings section, located in Form Settings, allows you to determine which SMS keyword a contact is subscribed to when they submit a webform. This setting is only available for Add Contact and Manage Preferences webforms.

About this task

You must include a Mobile Phone Number special purpose content block on a webform to use the SMS Setting. For more information see Capture Mobile Numbers From A Webform.

Important: If you have not included a Mobile Phone Number special purpose content block on the webform, you will not be able to save the webform changes when you selected an SMS Keyword from the SMS settings.
SMS Settings

You can also allow contacts to choose which keywords they want to subscribe to by adding the SMS Subscription Keywords Content Block to the webform. Contacts will still be subscribed to the default keyword you select here whether or not they choose to subscribe to any keywords via the SMS Subscription Keywords Content Block. For more information on adding the SMS Subscription Keywords Content Block to a webform, see Adding the SMS Subscription Keywords Content Block to a Webform.

For more information on creating SMS subscription keywords, see Create SMS Keywords. For more information on setting up the SMS integration see, SMS Compliance.

To setup the SMS Settings on an Add Contact webform:

Procedure

  1. Create a new, or edit an existing, webform.
  2. Add the Mobile Phone Number special purpose content block to the webform.

    You must include a Mobile Phone Number special purpose content block on a webform to use the SMS Setting. For more information see Capture Mobile Numbers From A Webform.

  3. Click Form Settings on the top right of the page From Settings Button.
  4. From the SMS Settings section, choose an SMS keyword from the SMS Keyword pull-down menu.
  5. Click Done.