Unsubscribe A Contact From The Contact Details Page
About this task
On the Contact Details page, you can unsubscribe a contact by clicking
. When you
unsubscribe a contact, they will be given a status of
Unsubscribed.
Note:
Contacts with a status of
Unsubscribed have either unsubscribed themselves from receiving marketing emails
from you, or were unsubscribed by you. Contacts can unsubscribe themselves by
clicking an unsubscribe link, or by manually marking an email from you as spam
in their inbox. When a contact is unsubscribed, their status changes to
Unsubscribed. When their status is changed to Unsubscribed, the contact will no
longer receive marketing emails from you. The contact can still receive
transactional emails from you. The contact will also remain on any lists they
have been added to.
Tip: To get to the Contact Details page
for a contact, go to , search for your contacts, and then click on the email address of the
contact you want to view data/metrics for.