Archive Coupon Manager Campaigns

Coupon Manager campaigns cannot be deleted but they can be archived so they are hidden from the list of active campaigns. This allows you to manage your list of active campaigns without breaking any coupon codes you may have already sent out.

About this task

When you archive a campaign you are performing a soft delete. All of the metrics associated with the campaign are retained, but the campaign will no longer show up in the app unless you filter your campaign list to view campaigns with an archived status. When you archive a campaign that has been used, you should set the status of the campaign as you archive it so that any coupons associated with the archived campaign are managed properly.

Procedure

  1. Go to Commerce > Coupon Manager.
  2. Find the campaign you want to manage codes for in the Campaign list and click its status icon.
  3. Select the Archived status you want to apply to the campaign:
    • Archived Normal: all coupons associated with this campaign will show the normal coupon code as long as codes are not depleted or expired.
    • Archived Coupon Mode: all coupons associated with this campaign will show a test coupon code.
    • Archived Depleted Mode: all coupons associated with this campaign will show a depleted message.
    • Archived Expired Mode: all coupons associated with the campaign will show an expired message.
  4. Click Apply.