View An AMR Report

You can view a report for your automated message rules.

About this task

For more information about Automated Message Rule Reports, see AMR Reports.

Each tab at the top of an AMR report provides a different set of metrics:
  • Overview displays the overview page. For more information about Overview metrics, see Report: Overview Metrics (Legacy).
  • Deliverability display deliverability metrics for the message. For more information about Deliverability metrics, see Report Deliverability Metrics (Legacy).
  • Opens displays the metrics related to message opens. For more information about Detailed Open metrics, see Report: Open Metrics (Legacy).
  • Clicks displays detailed information about the metrics related to message clicks. For more information about Detailed Click metrics, see Report: Click Metrics (Legacy).
  • Conversions displays detailed information about the metrics related to message conversions. For more information about Detailed Conversion metrics, see Report: Conversion Metrics (Legacy).
  • Sharing displays detailed information about the metrics related to shares. For more information about Detailed Sharing metrics, see Report: Sharing Metrics (legacy).
  • Metrics By Day displays an aggregate of all the metrics associated with all the days an automated message rule has been sending. For more information about Metrics By Day metrics, see AMR Metrics By Day Report Metrics.

To view a report for an automated message rule:

Procedure

  1. Go to Automation > Automated Message Rules.
  2. Find the row associated with the automated message rule you want to view a report for.
  3. Click the report icon Workflow Report Icon in the row associated with the automated message rule you want to view a report for.
  4. Click a tab at the top of the report to view the different sections of the report.
    For example, click Deliverability to view the detailed deliverability metrics. For more information about report sections, see Report Sections (Legacy Reports).
  5. To filter the report by a date range:
    1. Click the calendar icon.

      The calendar icon is to the right of the last report section tab.

      Filter Report Calendar
    2. Select a date filter from the list of available filters.

      If a filter has an arrow to the left of it, clicking on the filter drops down a list of additional choices.

      When you filter a report by a date range, report metrics in gray bars and graphs may vary from the metrics in report grids because these datasets are collected differently. Metrics provided in bars and graphs are based on the event date. Metrics provided in report grids, like the grid on the Clicks tab, are based on the delivery date.

    3. To use a custom date range, click Custom and add a start and an end date in the date boxes.
      Custom Filter Report Calendar
    4. To remove the filter, click the calendar icon and then click on All Time.

What to do next

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