Temporary Contact Issue Metric

Temporary contact issue means that there was a temporary issue at the receiving mail server with respect to the contact in question. An example of this is a mailbox full message.

What Does The Temporary Contact Issue Metric Represent?

Temporary contact issue means that there was a temporary issue at the receiving mail server with respect to the contact in question. An example of this is a mailbox full message.
Tip: For more information on the bounce classification system, see Email Bounce.

Why Is The Temporary Contact Issue Metric Important?

There isn't too much you can do about a temporary contact issue bounce. It may, however, be an early indicator that a user has abandoned this email address. If you want to be pro-active and try to stem these type of bounces from occurring, include the manage preferences link (using %%!manage_url%%) within your emails, in addition to the unsubscribe link. This allows users to easily update their email address.

Tip: For more information on bounces, see Email Bounce.
Tip: For more information on manage preferences webforms, see Types of Webforms.

How Is The Temporary Contact Issue Calculated?

The temporary contact issue metric is a total of the bounces that were classified as bounces due to a temporary contact issue.