Onboarding (Skipped) Metric

The onboarding (skipped) metric represents the total number of contacts that were not sent to because doing so would exceed the number of contacts with a status of onboarding you can send to at this time.

What Does The Onboarding (Skipped) Metric Represent?

The onboarding (skipped) metric represents the total number of contacts that were not sent to because doing so would exceed the number of contacts with a status of onboarding you can send to at this time. If you are continually seeing a high number of contacts skipped due to onboarding, it could mean you are trying to import a bad list. If you are importing a healthy list, contacts should very quickly move from onboarding to active. So, if you are continually seeing high numbers under onboarding (Skipped), you should re-examine the contacts you are importing or adding.
Tip: For more information on the automated onboarding process, see Automated Onboarding.

Why Is The Onboarding (Skipped) Metric Important?

The onboarding (skipped) metric is important for two reasons. First, it let's you know about any contacts that could not be sent to. Second, it gives you an indication of how the contacts you are importing are affecting your account.

How Is The Onboarding (Skipped) Metric Calculated?

The onboarding (skipped) metric is a total of the deliveries skipped because they exceed the limit of onboarding contacts you can currently send to.