Cart Recovery App

Cart Recovery allows you to identify and capture contacts that have placed items in the shopping cart without completing their order, including cart details.

Working with shopping cart data is a three step process:

  1. First, you must configure Bronto's Commerce settings. Commerce settings allow you to pass cart data from your site to Bronto and control how that data is managed. For more information about how to do this see Commerce Settings.
  2. Next, you need to configure the Cart Recovery app settings. This sets at what point you want Bronto to consider a cart to be abandoned. For more information see Adjust Cart Recovery App Settings.
  3. Finally, you can use the cart and order data captured by Bronto to

After Cart Recovery is set up and you have successfully sent messages using the Cart Recovery related workflows, you will be able to see statistics on the Overview page of the app.

Metric Description
Reachable Abandoned Carts The number of carts that have been abandoned (based on the Cary Recovery settings) and have a contact with a valid email address associated with them.
Reachable Abandoned Revenue The sum of the Grand Total fields for all of the Reachable Abandoned Carts.