Creating an Email Message Using the WYSIWYG Editor

The WYSIWYG (What You See Is What You Get) editor provides a Word-like experience to compose email messages. Additionally, you can use the WYSIWYG editor to directly type in HTML code, or copy and paste text from another application. Email messages composed with the WYSIWYG editor are trackable HTML messages.


  1. Go to Messages > All Messages.
  2. Click Create New Message.
  3. Click Create Email Message.
  4. In the Name Your Email Message section, add a name for the email message in the Message Name text box.

    The email message name is the unique identifier for the email message. Think of it as the name of a document. It is important to remember that this is not the subject line for the email message. You should name the email message something relevant to its purpose.

  5. Optional: In the Message Organization section, select a message folder to store the message in using the Message Folder pull-down menu.
    You can also add a new message folder by checking the Create a new folder in the selected folder box and adding a name for the folder in New Folder Name text box. If you do not select a message folder, the message will be kept in the Messages folder by default.

    For more information on message folders, see Use Folders To Organize Your Messages.

  6. Optional: Select a campaign to associate with the message:
    1. Click No Campaign Selected.
    2. Select the campaign from the list.

      If you want to create a new campaign, click New Campaign, enter a name for the campaign in the Name box, select a marketing campaign type from the Type list, enter a Description, and then click Save Changes.

    3. Click Apply.
  7. Click the HTML (WYSIWYG Editor) radio-button.
  8. Click Next.
  9. Add a subject line for your email message in the Subject Line text box.

    For information on writing subject lines, see Effective Email Subject Lines.

    You can use dynamic content in email subject lines. For more information on how to use dynamic content in email subject lines for HTML and Template email messages, see Add Dynamic Content To The Body, Header, And Footer Of HTML And Text Email.

  10. Optional: Check the Sync HTML and Text Subjects box to use the subject line from the HTML version of your email message in the text version.
    The Sync HTML and Text Subjects check box can also be used to add dynamic content to the subject line of the text version of your email message. For more information on adding dynamic content to the text version of email messages, see Add Dynamic Content To The Body, Header, And Footer Of HTML And Text Email.
  11. Optional: Select a header to use in the email message from the Header pull-down menu.
    By default, the Header pull-down menu allows you to select a header that links to the online version of your email message.

    Including a link to the online version of your email message allows your contacts to view the email message in their web browser, instead of their email client. If a contact is having trouble viewing the email message in their email client, they will at least be able to view the email message as you intended in their web browser.

    For more information on creating headers in your account, see Headers And Footers.

  12. Add content to the body of your email message using the WYSIWYG editor.

    For more information on using the WYSIWYG editor to add content to your email message, see Edit HTML Source Using The WYSIWYG Editor.

    • We automatically append Txt STOP to <XXXXX> to end, HELP for info. <XX>msg/mo. Msg&Data rates may apply. to all SMS confirmation messages.
    • Any time an SMS call-to-action is used (for example, Text Helptest to 33233 to receive a coupon), you must clearly display the following terms of service/conditions text:
      Contact: or 888-276-6861. STOP to end. Msg&data rates may apply.
      This includes SMS calls-to-action in emails, tweets, Facebook posts, webforms, web pages, and any form of print communication.
  13. Click
    • Save to save your work and continue editing.
    • Save and Close to save and close the email message.