Download A Summary of Detailed Contact Report

You can immediately download, or schedule a recurring download of, any of the reports in Bronto.

About this task

There are two types of report downloads:
  • Summary reports allow you to download all of the metrics associated with a message, delivery, delivery group, automated message rule, or A/B split test.
  • Detailed contact activity reports contain every action taken by every contact involved in the delivery or deliveries.

Reports can be downloaded immediately or automatically at time intervals of your choosing.

If you limit a message report to only show deliveries from a specific date range, when you download a detailed or summary report, the downloaded report only contains metrics for the deliveries made within the specified date range. For more information on viewing a report for deliveries made in a specific date range, see Filter A Report By Date Range.

To download a report:


  1. Go to a report.
  2. Click Download Scheduling And Downloading A Specific Report button.
  3. In the Report Options section, select what type of report you want download from the Generate Report pull-down menu. You can select:
    • Summary Report: The summary report contains a summary of all the available metrics recorded.
    • Detailed Contact Report: The detailed contact report contains a per contact break-down of metrics recorded.
    • Both

    For a detailed explanation of all the metrics contained in summary and detailed contact activity reports, see Summary Report Metrics and Detailed Contact Activity Report Metrics.

  4. Optional: Only if you select Detailed Contact Report or Both:
    1. Select which metrics you want to include in the Detailed Contact Report.
      You can select:
      • All
      • Sent
      • Delivered
      • Undeliverable
      • Opens
      • Click Throughs
      • Conversions
      • Forwards To A Friends
      • Updates
      • Unsubscribes
      • Frequency Caps
      • Onboarding Skipped
    2. Check the Include Fields in Detailed Contact Report box if you want to include field data in the Detailed Contact Report.
  5. Optional: In the Send To: text box, add the email addresses of any people you want to notify once the report has finished generating. Separate different email addresses using a comma.

    The email will contain a preview of the metrics included in the full report, along with a link to access the report. You can also add a subject line in the Subject Line text box, and a note in the Note text box.

    The text included in the Note text box will appear in the body of the email.

    Download Report Email Settings
  6. Choose a time to generate the report. It can either be generated immediately, or at a specific time and interval.
    To generate the report immediately, click the Generate Report Now radio button. You will be notified via an in-application notification (and an email if you provided notification email addresses above) when the report is ready to download. To generate the report at a specific time, click the Generate At Specific Date And Time radio button, and then choose a date and time using the date and time picker. You can also have the report generated at recurring intervals by checking the Generate At Recurring Interval box, and then choosing the interval using the pull-down menu. You can select:
    • Daily
    • Weekly
    • Bi-Weekly
    • Monthly
    • Quarterly
    • Yearly
    Download Report Schedule Generate Time
    The notification email above will be sent when the report has finished generating and is ready to view.
  7. Click Save.