Sending Test Email Deliveries

About this task

Sending test deliveries of your message helps ensure it is ready to be sent to your contacts. Test messages can be useful for checking client rendering and proofing copy/content. Another important reason to send test messages is that they are not included in aggregate reports. This means that if you send three or four test messages, you won't have to worry about the metrics from the test deliveries appearing on the report for the actual messages you send to contacts.

Before you send a test delivery, you may want to configure your account's Test Message Delivery Options. These options allow you to test with HTML and plain text versions of your email and to append text to the subject line of test messages. You can configure the Test Message Delivery Options on the Settings > Account Information > General page. For more information see Set Up Test Message Delivery Options.

Tip: Any tracking or order conversion data collected from a test send are not reported in Segments.


  1. Go to Messages > All Messages.
  2. Click on the name of an email message.
  3. In the Schedule Delivery section on the Email Message Overview page, click the Test radio button.
    Send Test Email Button
  4. Click Schedule.
  5. Select the recipients for your test message.

    When choosing who will receive your test message, you can specify individual email addresses in the Recipient Addresses text box, or choose a list or lists from Lists.

    Warning: Any email addresses new to your account specified in the Recipient Addresses text box will be added as transactional contacts. If you want to add these email addresses as Active contacts, import the email addresses before you send the test email.

    For more information on each type of contact status, see Contact Status. For more information on importing contacts, see Contact Imports.

  6. Select a campaign for your message.
    1. Click Edit.
    2. Select a campaign.
    3. Click Apply.
    4. Optional: Click to Associate all future deliveries of this message with this campaign.
  7. Optional: Add a note in the Optional Note text box.

    The note will appear at the top of the test message.

  8. Optional: Check the Use a random contact for personalization box to use random contact data to test personalization.
    This tests the field tags you have added to your message by pulling a matching field value from a random contact and using it within your test message.
    Note: Only the field values from the random contact are included; the random contact is not sent the test message. Only the contact(s) you specify in the Select Recipients area receive the message.

    For more information on field tags, see Field Tags.

  9. Select either
    • Send email message now to send the test email right when you finish scheduling the test message.
    • Send at this time and select a date and time from the box in order to send the message on a specific date and time.
  10. Optional: Test delivery optimization by selecting Optimize Time of Day and, if desired, Optimize Day of the Week.
  11. Click Next.
  12. Review the details of your test message delivery.
  13. Click
    • Send Delivery to schedule the test delivery.
    • Cancel to cancel the test delivery.
    • Back to return to the previous page in order to change the details of the test delivery.