Export Data For Contacts On A Specific Segment

About this task

When viewing all the contact on a segment, you can use the Export link to export a report containing metrics for all the contacts on the segment.

To export a report for contacts on a segment:

Procedure

Go to Contacts > Segments.
Click on the name of a segment.
Click View Contacts.
Click Export.
In the Choose Filter section, choose the filter to use for the export. You can choose:
- All Contacts
- Active Contacts
- Inactive Contacts
- Suppression List
When you select All Contacts, only active and inactive contacts are included in the export. Suppression list contacts are not included.
In the Choose Fields section, select the field data you want included in the report.
In the Choose GeoIP / Technology Data section, select the GeoIP and technology usage data you want included in the report.
For more information about GeoIP see Contact Details Location (GeoIP) Data. For more information about Technology Data see Contact Browser, Email Client, and OS Data.
In the Choose RFM Metrics section, select the RFM metrics you want included in the report.
For more information about RFM metrics see Contact Details RFM Metrics.
Optional: In the Email Notification section, add an email address that will be notified when the report is ready for download.
You are also notified when the report is ready for download via an in-application notification.
Click Export to begin generating the report.

All reports will download into a CSV file that you can open in MS Excel.

You can find all files available for download at Reports > Downloads and Reports > Legacy Downloads.

What to do next

Note: All reports will download into a CSV file that you can open in MS Excel.

Tip: You can directly import an export report back into the application without having to make any modifications to the export report. For more information on importing a .CSV file, see Contact Imports.