Reactivate Inactive Contacts

About this task

To reactivate an inactive contact:


  1. Go to Contacts > Search.
  2. Find the contact you want to reactivate using the search settings.

    For more information about how to search for contacts, see Search For Contacts In Your Account.

  3. Once you have located the contact you wish to reactivate, click on the email address associated with that contact.
  4. On the Contact Overview page, click the Activate button.
    This will give the contact a status of active, however, you once again need to get permission to send marketing email to the contact. There is no way to reactivate a large number of contacts at once. This is largely due to the seriousness of an unsubscribe request and the legality of re-subscribing someone who has unsubscribed.