Edit Contact Fields

About this task

You cannot change a contact field's data type. This ensures that any marketing message currently using the field are not broken when the field is changed. However, sometimes the formatting rules related to a contact field's data type might cause issues so we provide the ability to turn off automatic data type formatting to troubleshoot this issue.

To edit your custom field:

To edit a field:


  1. Go to Contacts > Fields.
  2. Click Edit Field Edit Field.
  3. Add a name for the field in the Name text box.

    The name for a field is an internal designation chosen when creating custom fields, for example, the "height" field. The name can contain both upper and lower case alphanumeric characters, and can also have underscores.

    Warning: The Name cannot contain dashes or spaces.
  4. Add a label for the field in the Label text box.

    The label for a field is an external label associated with the field. The label is chosen when creating custom fields. For example, the label for the "height" field might be "Enter your height:".

  5. Select the visibility for the field using the Visibility pull-down menu.

    There are two visibility options you can select when creating custom fields. Public fields are visible to you and can be made visible to your contacts. Private fields are visible only to you.

  6. Optional: You can map the field to a Facebook field.

    This will populate that field with data pulled from a contact's Facebook account when they click Login with Facebook from a webform. We currently allow you to map the following data from Facebook to fields in your account:

    • Biography
    • Birthday
    • Email
    • First Name
    • Last Name
    • Gender
    • Location
    Note: For Add Contacts, Look Up Contacts, and Manage Preferences webforms, we allow you to add a Login with Facebook link that lets contacts subscribe or edit their information using their Facebook login information. For more information on allowing contacts to login using Facebook, see Allow Contacts To Login With Facebook.

    You will need to have the Facebook integration enabled and set up in your account in order to map Facebook fields to fields in your account. .

  7. If you want Bronto to stop applying strict data type formatting to this contact field, deselect Use the default formatting for this field type.

    We recommend you do not turn off data type formatting. However, there may be times when Bronto auto-applying a format to a custom field might be problematic, in which case an Account Manager or support representative will advise you to turn this off.

  8. Check the Contact List box if you want the field to be visible when you are viewing the table on the Search Contacts page.
    (Go to Contacts > Search).
  9. Click Save.