Configure Magento Connector Messaging

You can use the Magento Connector to send different types of messages based on various configuration rules.

About this task

This topic covers the global settings on the Messages tab, which are the global sender options for all messages sent using the connector. You can override any of these options by setting them at the message send type or message send level. For details on how to configure a message send type, see the topic relevant to the type of message you want to send:


  1. Go to Settings > Integrations > Connector.
  2. Locate the connector you want to work with and click its Edit link.
  3. Click Messages.
  4. Select whether you want to enable Sender Authentication.

    We do not recommend disabling sender authentication. Sender authentication will sign your email message with DomainKeys/DKIM. DomainKeys is an authentication technology, developed by Yahoo, that works by creating a digital signature of the contents of an email. This digital signature is verified by the receiving mail server to ensure that the email is not forged.

  5. Select whether you want to enable Fatigue Override.

    Setting this to Yes will send email to a contact even when it would exceed the email frequency cap you designated for your contacts.

  6. Select whether you want to configure Reply Tracking.

    Enabling Reply Tracking will store a copy of all email replies to your email messages on the Email Replies page. You may find this option convenient if you need someone other than the email address in the From Email Address line to read email replies, or simply want the application to store email replies.

  7. Enter the email address you want to use for replies in the Reply To box.
  8. Select whether you want to display a symbol when currency is used in your messages from the Display Currency Symbol list.
  9. Click Save Changes to save all of the message configuration changes you have made.
  10. Complete the following tasks to configure different types of message sends: