Delivery Recipient Reports

A delivery recipient report contains all of the metrics associated with an individual delivery sent to a specific list or segment.

On a delivery recipient report, you can view when, from whom, and to whom the delivery was sent, as well as the subject line and type of delivery.

To access a delivery recipient report

Go to Messages > Deliveries.
Click a report icon in the Deliveries table to open a delivery report.
In the tab banner, click the information next to Showing Metrics For:.
A new window opens.
Click the recipient name.
The delivery recipient report is displayed.

Each tab at the top of a delivery recipient report provides a different set of metrics:

Overview displays the overview page. For more information about Overview metrics, see Report: Overview Metrics (Legacy).
Deliverability display deliverability metrics for the message. For more information about Deliverability metrics, see Report Deliverability Metrics (Legacy).
Clicks displays detailed information about the metrics related to message clicks. For more information about Detailed Click metrics, see Report: Click Metrics (Legacy).
Conversions displays detailed information about the metrics related to message conversions. For more information about Detailed Conversion metrics, see Report: Conversion Metrics (Legacy).
Sharing displays detailed information about the metrics related to shares. For more information about Detailed Sharing metrics, see Report: Sharing Metrics (legacy).

On the Overview page of the report, there is a section of information that provides details about the delivery including delivery type, sending details, and recipient details.

Note: If the data associated with the delivery is past the Data Retention period for your account, you will not be able to view the recipients for a delivery. Instead you may see Recipients: Unavailable or Recipients: . For more information about the Data Retention Period, see Data Retention Policy.