Guide Me on Contact Imports

Importing contacts is how you add a contact to your account.

Contact import can be used to create new lists, update contact information, update people who have unsubscribed from outside the application, and/or remove contacts from a list entirely.

Before You Import Contacts

This video goes over how to decide the best method for importing contacts into Bronto and how to prepare your data before you import it.

Create Contact Fields

If you are not using Data Loader, you will want to create your contact fields before you import your contact data.

Upload Contacts

After you have prepared your data, you can use one of the following methods to import your contacts into Bronto.

This video walks you through the steps to add contacts with Direct Add.

This video walks you through the steps to update contacts with Direct Update.

This video walks you through the steps to add contacts with Bronto's SOAP API using the addOrUpdateContacts function.

Automated Onboarding

Importing/adding new contacts is often a risky proposition and could have a negative impact on your email deliverability, email delivery ratings, and your sender rating. Because of this risk, Bronto developed the automated onboarding process to assess the legitimacy of new contacts as you send to them for the first time.